Privacy Policy

Last updated: July 26, 2026

1. Introduction

ZudartAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI Business Development services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, and billing details when you register or book a demo.
  • Business Data: Company information, product catalogs, pricing, customer lists, and other business data you upload to configure your AI Business Developer.
  • Communications: Information you provide when contacting our support team, including correspondence and call recordings for quality and training purposes.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent, interactions with our platform, and referral sources.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies & Tracking: We use cookies and similar tracking technologies as described in our Cookie Policy.

3. How We Use Your Information

  • To provide, maintain, and improve our AI Business Development services
  • To configure and personalize your AI Business Developer instance
  • To process transactions and send billing information
  • To communicate with you about service updates, offers, and promotional materials
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption at rest and in transit (TLS 1.3, AES-256)
  • Private, isolated vector databases for each customer's RAG knowledge base
  • Regular security audits and penetration testing
  • Access controls and multi-factor authentication
  • ISO 27001-aligned information security practices

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon termination, you may request deletion of all your data within 30 days. After this period, data is securely purged from all systems.

6. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

  • Service Providers: Cloud infrastructure (AWS, Azure), payment processors, and analytics platforms that operate under strict data processing agreements.
  • Legal Compliance: When required by law or to protect our rights and the safety of our users.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@zudartai.com.

8. International Data Transfers

Your data may be processed in countries where our servers are located (currently India, United States, and European Union). We ensure appropriate safeguards are in place through standard contractual clauses and data processing agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website.

10. Contact

For privacy-related inquiries, please contact our Data Protection Officer at privacy@zudartai.com or write to us at:

ZudartAI,
Ahmedabad, Gujarat, India